FAQs

Frequently Asked Questions (FAQ)

Welcome to the Zenith Fuel FAQ section! Here, you'll find answers to the most common questions about our products, services, and policies. If you need more information, feel free to contact us at support@zenithfuel.com.

1. What products do you offer?

At Zenith Fuel, we offer a wide range of high-quality supplements and multivitamins designed to support various health and wellness goals, including energy boosts, immune support, mental clarity, and healthy aging. Our products are carefully selected to meet the needs of active individuals, professionals, and those seeking better overall health.

2. How do I place an order?

To place an order with us:

  1. Browse our product catalog on our website.

  2. Select the products you wish to purchase.

  3. Add them to your shopping cart.

  4. Proceed to checkout, where you’ll enter your shipping and payment details.

  5. Once your order is complete, you’ll receive an order confirmation and tracking information via email.

3. How can I track my order?

Once your order is processed and shipped, you’ll receive an email with tracking details. You can use the tracking number provided to monitor your order’s status through the carrier’s website.

4. Do you offer international shipping?

Yes, we offer international shipping to a number of countries. Delivery times and shipping costs vary based on your location. Please check our Shipping Policy for more details on shipping rates and estimated delivery times.

5. Can I change or cancel my order after it's been placed?

We process orders quickly to ensure fast shipping. If you need to change or cancel your order, please contact us at support@zenithfuel.com as soon as possible. We will do our best to accommodate your request, but once the order has been shipped, it cannot be changed or canceled.

6. What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return unopened and unused products within 30 days of receipt. For more information, please refer to our Return Policy.

7. How do I initiate a return?

To initiate a return, please email us at returns@zenithfuel.com with your order number and the reason for the return. Once approved, we’ll provide you with detailed instructions on how to return the item.

8. Is it safe to purchase from your website?

Yes, it is completely safe to shop on our website. We use SSL encryption to protect your personal and payment information. Additionally, we partner with trusted third-party payment processors to ensure your transactions are secure.

9. How can I contact customer support?

If you have any questions or need assistance, you can contact our customer support team at support@zenithfuel.com. We aim to respond to all inquiries within 24–48 hours.

10. Do you offer free shipping?

We offer free shipping on orders over £50 within the UK. Shipping rates for other regions are calculated at checkout based on location and shipping method. Please refer to our Shipping Policy for more details.

11. How do I unsubscribe from your email list?

If you no longer wish to receive marketing emails from us, simply click the unsubscribe link at the bottom of any promotional email. You can also contact us directly at privacy@zenithfuel.com to update your email preferences.

12. Are your supplements safe to use?

All of our supplements are manufactured in certified facilities and undergo rigorous testing for purity, potency, and safety. However, we recommend consulting your healthcare provider before starting any supplement regimen, especially if you have pre-existing conditions or are taking medication.

13. Do you have any discounts or promotions?

From time to time, we offer special promotions, discounts, and seasonal sales. To stay up to date on the latest offers, we encourage you to sign up for our newsletter and follow us on social media.

If you have any further questions or concerns, please don’t hesitate to reach out to us at support@zenithfuel.com. We're here to help!