Shipping Policy
At Zenith Fuel, we are committed to ensuring your order is processed efficiently and delivered promptly, securely, and with care.
Order Processing
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All orders are typically processed within 1–2 business days (Monday through Friday, excluding public holidays).
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Once your order has been shipped, you will receive a confirmation email with tracking information to monitor your delivery.
Shipping Methods & Delivery Times
We currently ship within the United Kingdom, European Union, United States, and select international destinations. Estimated delivery times are listed below and may vary by location:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard (UK) | 2–5 business days |
| Express (UK) | 1–2 business days |
| International Standard | 7–14 business days (varies by region) |
Note: Delivery times are estimates and may be impacted by holidays, customs inspections, local postal delays, or other unforeseen events beyond our control.
Shipping Costs
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Shipping costs are automatically calculated at checkout based on your location and selected shipping method.
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Free shipping is available on qualifying orders (e.g., over £50 within the UK). Look out for any ongoing promotions that may offer free or discounted delivery.
Lost or Damaged Packages
We take every precaution to ensure your order arrives safely. However, if your package is lost, delayed, or arrives damaged:
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Contact us as soon as possible at 📧 support@zenithfuel.com.
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Include your order number, a brief description of the issue, and any relevant photos if the item is damaged.
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We will investigate the issue with the carrier and, if appropriate, arrange a replacement or refund.
Please note: Claims for lost or damaged items must be reported within 7 days of the delivery date shown in tracking.